Terms of service

Terms of Service 

1. Introduction

Welcome to Nextkart. These Terms of Service govern your access to and use of our website, online store, and related services.

The terms “we,” “us,” and “our” refer to Nextkart. The terms “you” and “your” refer to visitors, customers, and anyone using our website.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies. If you do not agree, please discontinue use of our services.

2. Eligibility

By using this website, you confirm that you are legally eligible to enter into a purchase transaction under applicable law. If you are using the website on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Availability

Nextkart offers products through its online store. Product descriptions, images, prices, specifications, and availability are provided to help customers make informed purchasing decisions.

We make reasonable efforts to keep product information accurate. However, minor differences in appearance may occur due to lighting, screen settings, packaging changes, or manufacturer updates.

We may update product listings, discontinue products, or correct errors, subject to applicable law and any rights arising from an order already placed.

4. Pricing and Taxes

Prices and applicable taxes will be displayed on the website or at checkout, as appropriate. Shipping fees and other applicable charges will be disclosed before the order is placed.

We reserve the right to correct genuine pricing or listing errors in accordance with applicable law. If an order is affected by a material error, we may contact the customer to confirm the order or arrange cancellation and any applicable refund.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

An order confirmation acknowledges receipt of your order but does not necessarily confirm dispatch or final acceptance.

We may decline or cancel an order for legitimate reasons, including product unavailability, suspected fraudulent activity, payment failure, or a material listing error.

If payment has already been received for a cancelled order, an applicable refund will be initiated.

6. Payments

We may offer prepaid payments through supported payment providers and Cash on Delivery where available.

Customers must provide accurate payment and billing information and use authorized payment methods.

Payment transactions may be subject to the separate terms and privacy practices of the relevant payment provider.

7. Shipping and Delivery

We aim to dispatch orders within the estimated processing period and deliver them within the estimated timeframe displayed at checkout or communicated to the customer.

Delivery times may vary due to courier operations, weather, public holidays, service disruptions, or other circumstances.

For additional information, please review our Shipping Policy.

8. Returns, Refunds and Cancellations

Returns, refunds, replacements, and cancellations are governed by our Return & Refund Policy.

Please review the applicable policy before purchasing. Nothing in these Terms of Service excludes or restricts rights and remedies available under applicable consumer protection laws.

9. Customer Responsibilities

You agree to:

  • Provide accurate contact, billing, and delivery details.

  • Use the website for lawful purposes.

  • Avoid fraudulent orders, unauthorized access, and interference with website operations.

  • Respect the intellectual property rights of Nextkart and third parties.

We may take appropriate action in response to misuse, subject to applicable law.

10. Privacy

Your personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.

Information may be processed to fulfil orders, arrange deliveries, provide support, process payments, prevent fraud, and meet legal obligations.

For questions about these terms, orders, or our services, please contact our customer support team.

Thank you for shopping with Nextkart.