Shipping Policy 

We aim to deliver your orders safely and efficiently. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you shop through our online store.

1. Shipping Locations

Nextkart currently intends to serve customers across India, subject to courier availability and serviceability at the delivery address.

The availability of delivery to a particular PIN code will be confirmed during checkout or communicated by our customer support team.

2. Order Processing Time

Orders are generally processed within 1–3 business days after successful order placement or payment confirmation, subject to product availability.

Business days exclude Sundays and public holidays unless otherwise stated.

Processing may take longer during major sales, festive periods, unexpected operational disruptions, or periods of unusually high order volume.

If a significant delay occurs, we will make reasonable efforts to communicate relevant information.

3. Estimated Delivery Time

The estimated delivery time for orders within India is generally 3–7 business days after dispatch, depending on the destination, courier service, and product availability.

These timelines are estimates, not guaranteed delivery dates. Remote locations and areas with limited courier service may require additional time.

Where a different estimate is displayed at checkout or communicated for a particular product, that estimate will apply to the extent permitted by applicable law.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Delivery may be offered free of charge on selected products, promotional orders, or orders meeting a stated minimum purchase value.

Any conditions relating to free shipping will be communicated on the website or at checkout.

5. Order Tracking

When tracking is available, customers may receive a tracking number or tracking link by email, SMS, or another available communication channel.

Tracking updates depend on the courier company's systems and may not appear immediately after dispatch.

If you have not received tracking details within a reasonable period after dispatch, please contact our customer support team.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address, PIN code, and contact number.

Please contact us as soon as possible if you notice an error in your delivery details. Address changes may not be possible once an order has been dispatched.

Additional charges or delays resulting from address changes will be communicated where applicable.

7. Delayed or Lost Shipments

Delivery may be delayed due to weather conditions, courier disruptions, public holidays, incorrect addresses, regional restrictions, or other unforeseen circumstances.

If your order has not arrived within the communicated delivery estimate, contact us with your order number. We will make reasonable efforts to check the shipment status with the courier and assist with the next steps.

If a shipment is confirmed lost, an appropriate resolution will be provided in accordance with applicable law and our store policies.

8. Damaged Packages or Incorrect Items

Please inspect your package and product after delivery.

If an item arrives damaged, defective, incomplete, or incorrect, contact us as soon as reasonably possible and provide your order number and supporting photographs or video, where applicable.

We will review the issue and arrange an appropriate resolution in accordance with our Return & Refund Policy and applicable law.

9. Failed Delivery Attempts

A courier may make additional delivery attempts or contact the customer if delivery cannot be completed.

Please ensure that someone is available at the delivery address and that your contact information is correct.

If an order is returned to us because delivery could not be completed, we may contact you to confirm the address or discuss redelivery, cancellation, or refund options, as applicable.

Any additional shipping charges will be communicated before they are imposed, subject to applicable law.

10. Cash on Delivery

Cash on Delivery (COD) may be available for eligible PIN codes and products.

If COD is offered, the amount payable and any applicable conditions will be shown during checkout. Customers should keep the required payment ready when the courier arrives.

We reserve the right to limit COD availability for legitimate operational or fraud-prevention reasons, subject to applicable law.

11. Order Cancellation

Cancellation requests may be accepted before dispatch, depending on the order status.

After dispatch, cancellation may not be possible. Please contact customer support for available options.

Any applicable refund for a cancelled order will be handled in accordance with our Return & Refund Policy.
Business Address: [Your registered business address]

Please include your order number when contacting us so we can assist you efficiently.

Thank you for choosing Nextkart. We appreciate your trust and look forward to serving you.